Our fully insured and licensed new luxury cat hotel is now open!  Designed in consultation with a leading feline behaviourist,  here at Pets World Kent your cat will experience a home away from home holiday in our fully heated and ventilated purpose-built luxury cattery (no wire cages or wooden enclosures here!).  This means your feline friend will feel relaxed, pampered and stress-free, just like home.  With just 14 suites, your cat will receive a truly personal service.

Each double suite has a built-in bed area (with a soft and cosy fleece blanket), steps, perches and scratch posts with their food and litter tray at ground level for complete privacy.  We have three larger suites to accommodate a number of family cats and for our more elderly guests, who have difficulty climbing, we are able to provide a bedroom at floor level for them.

Our brand new, state of the art, penthouse cat apartments have hygienic, impervious uPVC walls, individual infra-red heaters and a softwarm floor which can be cleaned thoroughly.  This allows your cat to relax free of other cats’ territorial smells.  So that our guests don’t feel isolated, each suite also has large windows so that the cats can see each other. 

Cat Boarding at its Best – Your Purrrfect Cat Hotel!

To make sure that your pet settles in quickly in our luxury cat boarding facility you are welcome to bring any of your cat’s toys, a favourite blanket or perhaps just something that smells like home. TLC is provided as standard here!  We have our own private Facebook group for the Cat Hotel which you will be able to join so that you can see what they’re up to whilst you are away (we post every few days).

Clean and Spotless

Our Cat Hotel has been constructed from uPVC which renders the cat suites inert to bacteria.  This avoids the risk of your cat catching gastroenteritis from any cross-contamination (particularly with wood).  We take cleaning and hygiene extremely seriously here.

Safe and Secure

As our luxury cattery has its own separate building and entrance, with a triple measure safety system, providing full security at all times, thus ensuring that your cat is always safe in our care. We have staff on site 24 hours a day, constant CCTV and an on-call veterinary service.


All our guests have special, individual times each day when they can exercise beyond their suite, enjoying their playtime either indoors or within our safe, enclosed outdoor area, ready for them to explore.

Staying with Us

Superb care is provided as standard and we like to make sure that we have a complete understanding of your cats feeding habits, likes and dislikes so that they can have a relaxing time with us whilst you enjoy your holiday.  Vicky and her team of fully trained and experienced staff are really looking forward to meeting you. To book in your cat or to check for availability, please give them a call on 01580 892409.



10.00 am – 12.00 noon    2.00 pm – 4.00 pm


11.00 am – 12.00 pm
By Appointment Only  


By Appointment Only

Check-in/out is not available on Christmas Day, Boxing Day, New Year’s Day and Easter Sunday



from 8.30 am – 10.00 am


10.00 am to 11.00 pm

(by appointment only)


By Appointment Only

Check-in/out is not available on Christmas Day, Boxing Day, New Year’s Day and Easter Sunday

Check out for your cat(s) is by 10.00 am (Monday – Saturday) and 11.00 am on Sundays. Unless alternative arrangements were made at the time of booking we are unable to accommodate late check-outs. We require all clients to ensure they are able to collect their pets by the designated times. If this was not been arranged at the time of booking, our late collection policy and applicable charges will apply.

2020 Peak Times

15th – 23rd February

2nd – 15th April

23rd – 31st May

6th July – 31st August

24th October – 1st November

19th December – 3rd January 2021



(From 1st  January 2020):

Daily Rate (INC VAT) –  (minimum three day charge)

1 Cat:  £18

2 Cats sharing a Single Room: £28

3 Cats sharing a Family Room: £35

There are no extras on top of this

Please note:
  • Seven days minimum booking during school holidays
  • Minimum three-day charge at other times
  • 50% non-refundable deposit will be required to reserve accommodation
  • Balance payable four weeks in advance
  • Cancellation policy – please see our Terms & Conditions
  • Including two meals per day (wet or dry food). We supply and recommend Royal Canin but if your cat is on a special diet or prefers something else, we’re happy for you to bring in their food.
  • Cats must be up to date with Cat flu and Feline enteritis vaccination.  Feline Leukemia vaccination is not compulsory but we do advise you seek your Vet’s advice as to whether it is beneficial for your cat.
  • No hidden extras


Pets World’s Luxury Cat Hotel is unfortunately not able to board cats over six months old who have not been neutered. Please can you ensure that you are able to provide documentary proof of this when you check in and well as their up to date vaccination certificates.  If you’d like any further advice on this then Nicola Carrier, our in-house Vet, will be happy to help.




“There are really no words which can express my thanks and gratitude for your loving kindness and exemplary care in looking after “B” and “B” for me last week” – D