PRICES & BOOKINGS
Free Trial Day for All New Pet Hotel Customers
Are you planning your dog’s first holiday at our Pet Hotel? We require all new canine guests to attend a free trial day prior to booking their holiday here. Your dog will meet our team, experience a day in our luxurious hotel and find out exactly how fun a holiday with us will be. Of course our team members will be happy to answer any questions you may have.
Trial days are held Monday to Friday and are strictly by appointment. As availability is limited, we recommend you book sooner rather than later to avoid disappointment. Please note that a £34 payment will be required to secure your trial day booking. This will be deducted from any future booking.
Please call us on 01580 892409 to make a reservation.
(Subject to availability and our T&Cs apply)
HAPPY DOGS MAKE HAPPY OWNERS!
2020 PRICES (including VAT)
Including two meals per day
Four walks per day
No hidden extras
Courtyard Rooms
1 Dog: £34
2 Dogs Sharing a Single Room: £45
3 Dogs Sharing a Single Room: £55
2 Dogs Sharing Interconnecting Rooms: £68
3 Dogs Sharing Interconnecting Rooms: £79
4 Dogs Sharing – Please phone to discuss your particular needs
Kingsized Apartments
1 Dog: £45
2 Dogs: £60
3 Dogs: £70
4 Dogs Sharing – Please phone to discuss your particular needs
- 7 days minimum booking during peak periods
- 50% non-refundable deposit will be required to reserve accommodation
- Balance payable four weeks prior to check-in
- Cancellation policy – please see our Pet Hotel Terms & Conditions below
2020 Peak Times
15th – 23rd February
2nd – 15th April
23rd – 31st May
6th July – 31st August
24th October – 1st November
19th December – 3rd January 2021
Customers will be contacted directly, prior to their check-in, with our COVID-19 check-in policy.
OPENING HOURS
DOG BOARDING (Check-In)
Other times available by appointment
MONDAY TO SATURDAY
10.00 am – 12.00 noon
2.00 pm – 4.00 pm
SUNDAYS
By Appointment Only
11.00 am -12.00 pm
BANK HOLIDAYS
By Appointment Only
Check-in/out is not available on Christmas Day, Boxing Day, New Year’s Day and Easter Sunday
DOG BOARDING (Check Out)
Other times available by appointment
MONDAY TO SATURDAY
from 8.30 am – 10.00 am
SUNDAYS
By Appointment Only
10.00 am -11.00 pm
BANK HOLIDAYS
By Appointment Only
Check-in/out is not available on Christmas Day, Boxing Day, New Year’s Day and Easter Sunday
No charge is applicable for your dog’s departure day if they are collected by 10 am (Monday-Saturday) and 11 am on Sundays. Collection is available after these times, however, this will incur an extra day’s charge and must be arranged at the time of booking.
It’s important that our guests have their home comforts when they stay with us. You are welcome to bring a small bag with a comforter and safe rubber/plastic dog toys (such as size-appropriate Kong or Nylabone products). We have a wide range of dog toys in store that would make the perfect holiday gifts for your precious pooches!
Please note that since the covid-19 outbreak we are no longer able to accept beds, bedding, soft toys or rope toys for the safety of our team members.
(Updated August 2020)
“Thank you for taking care of Cup O’ Joe! He had such a great time and I know he can’t wait to go back again.” MM
“Thank you for looking after Nima and Flea. It was nice to have found such a lovely place with such a lovely and caring people… We’ve seen how they’ve enjoyed it. Those pics you have been uploading here have been really helpful. Until next holiday ♡” AE
“A huge thanks to all at Pets World for looking after Bud and Molly over the past 2 weeks. It seems like they had as much fun as we did.” IM